A few months ago my brother-in-law, Todd, was shopping for a used boat when a sweet little Grady White Adventure 208 caught his eye. My boat doesn't have an hour meter so I was hopeful to use the SDS.The run time record of this almost-new Mercury Optimax outboard shows 2.7 hours of total time, and then breaks the time down in 1000-rpm increments. For me, I will keep looking for a change in database version and give it another go. That is what my estimate was, but I have no way of knowing if their factory SDS was actually able to read the engine or they just added that because I asked them to. In the end, my service invoice had a statement something like "Customer's motor has exactly 20 hours at the time of service". They told me they can't print a report but they can read the hours. I took my boat to a suzuki service location for the 20 hour service and I asked for an SDS printout to confirm the hours for my records. So I have no way to know if that is true.
My engine is indeed just a few months old. The second SDS vendor told me my engine was too new for the database version. With power on, I no longer received that screen but rather got the database error. I tried it with the key off and it gave me a screen to diagnose the communication problem. I was confident my SDS software was communicating with the engine. I even copied the dbf files into every subfolder of the SDS installation for good measure.
Both installed just fine, port set to com 1 and database files in the directory you mentioned. For me, I had the exact same experience with dongles & disks from 2 separate vendors and both tried on 2 different laptops (win 7 and 10).
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